Right of withdrawal
Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for the purpose of which can predominantly neither be attributed to their commercial nor their independent professional activity.)
Right of cancellation
You have the right to withdraw from this contract within one month without giving a reason.
The withdrawal period is one month from the day ,
- on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided you have ordered one or more goods as part of a uniform order and these are or are uniformly delivered. will ;
- on which you or a third party named by you who is not the carrier took possession of the last goods, provided that you multiple goods under one one have ordered a uniform order and these are delivered separately ;
In order to exercise your right of withdrawal, you must contact us (Mustbuy GmbH, Frankenstrasse, 29, 20097 Hamburg, Telephone number: 0049/4057199390, fax number: 0049/4057199393, email address: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired .
Consequences of revocation
If you revoke this contract, we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within 14 days from the date on which the notification of your revocation was received Contract with us. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged fees for this repayment.
We can refuse repayment for goods that can be sent as parcels until we have received these goods back or until you have provided evidence that you have received them Have returned goods, whichever is earlier.
We will pick up the goods that cannot be sent as a package.
You have the goods that can be sent as a package immediately and in any case no later than 14 days from the day on which you informed us of the cancellation of this contract to us or to hand it over. The deadline is met if you send the goods that can be sent as parcels before the period of 14 days has expired.
You bear the direct costs of returning the goods. The costs are estimated at a maximum of around 4.99-9.99 EUR.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. < br>
Exclusion orReasons for expiry
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for their manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods for reasons of health security protection or hygiene are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
< br> - To Mustbuy GmbH, Frankenstraße, 29, 20097 Hamburg, fax number: 0049/4057199393, email address: email@example.com:
- I / we hereby revoke ( *) the contract concluded by me / us (*) for the purchase of the following goods (*) /
the provision of the following service (*)
- Ordered on (*) / received on (* )
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is notified on paper)
(*) Delete as appropriate.